Shan's Botanicals Return And Refund Policy

Here is your final, clear, and professional Return and Refund Policy with the added reminder for customers to include full address details:

We want you to love your purchase! If you're not satisfied, we offer a 30-day return policy from the date of delivery.

Return Conditions:

• Items must be unopened and unused
   
• Return must be requested within 30 days of delivery
   
• Valid reasons include: damaged, defective, or incorrect item
   

Return Instructions:
To begin a return, email shansbotanicals.com@shansbotanicals.com with your order number and reason for return.
Customers are responsible for return shipping labels and costs.

Refunds:
Refunds are issued once returned items are received and inspected. Refunds will be sent to your original payment method within 5–7 business days.

Important Reminders:

• Shan's Botanicals is not responsible for lost, stolen, or delayed packages once shipped.
   
• Be sure to enter your full shipping information correctly at checkout — including apartment number, building name, and any delivery instructions.
   
• We recommend using trackable shipping for returns.
   

Still have questions? Contact us at shansbotanicals.com@shansbotanicals.com.